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Nolan

Property management companies

One leasing desk for every door you manage.

For companies with 50 to 1,000 doors: Nolan answers renters in English or French, and your team works every conversation from one inbox and one pipeline. The prices are public.

The problems it’s built for

How Nolan fits a property management company

  • Every channel, one agent

    Calls, texts, website chat, listing emails and Facebook messages, answered by the same Nolan in English or French.

  • One inbox and one pipeline

    Every renter in one thread, moving through seven stages your whole team can see.

  • Many listings, the right one for each renter

    Nolan asks for the move-in month, budget and bedrooms in one question, narrows your portfolio down, offers your closest units to the area a renter names, and texts or emails the ones that fit.

  • The numbers owners ask about

    Inquiries, first replies, showings booked and kept, and applications, by channel and listing site.

  • Hand-off you control

    Choose when accommodation requests, emergencies and disputes go to your team, from your account settings.

  • Your calendars

    Showings booked into the Google Calendar your agents already use.

  • Quebec’s rules in Quebec

    In Quebec, Nolan never asks how many people will live in the unit. Elsewhere in Canada, it asks for a number only, the same way for every renter.

Growth, for property management companies

Growth is $499 a month on a yearly plan, with 150 doors included, then $2.50 a door, up to 500 doors. It adds connections to your PMS and CRM, owner reports, your agents’ calendars, the API and a setup call. Each door brings 5 call minutes a month, pooled, and texts, email and chat are never metered. No setup fee and no per-user fee. Past 500 doors, Scale is $1,499 a month with 600 doors included.

Guides on this topic

Questions from property management companies

Does it work with our property management software?

Connectors are live for the systems listed under Works with on our integrations page. For the others, webhooks, the API and CSV move leads in and out.

Can we still answer calls ourselves?

Yes. Forward your line to Nolan only when you’re busy or don’t answer, or only after hours.

What do owners get?

A report for each building and listing: inquiries, time to first reply, showings booked and kept, applications, leases and days on market. Download it as a CSV file or a page to print, or have it emailed to each owner on the 1st of the month.

Who decides on applications?

Your team, always. Nolan never promises a unit, approves an application or discusses screening decisions.

See it with your own units.

A 20-minute demo with a sample of your portfolio, and your price from the public list.