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Nolan

From vacant unit to happy tenant.

Nolan answers every renter call, text and email in minutes, day or night. It posts your units, books the showings and takes maintenance calls, and brings in your team when it’s urgent.

Trained on your listings in minutes. Call it before you add a card.

A leasing agent welcoming two renters to a bright apartment, with the city through floor-to-ceiling windows

Every channel renters use

  • Listing sites
  • Phone
  • Website chat
  • Texts
  • Email

Your leasing team gets its week back. Nolan works day and night.

Post

Turns vacancies into listings. Nolan writes each listing from your unit details and posts it.

  • Facebook Marketplace
  • Zillow
  • Apartments.com
  • Zumper
  • Craigslist
Sample data

Nolan · Listing agent

  1. Choosing where your units come from…Imported your spreadsheet

    • Spreadsheetunits.csvImported
    • Buildium
    • AppFolio
    • Rentec Direct
    • TenantCloud
  2. Reading your vacancies…Found 3 vacant units in your spreadsheet

    units.csvImported just now

    UnitBedsSizeRentAreaAvailable

    4B2 bd850 sq ft$2,350South EndNov 1

    2A1 bd620 sq ft$1,650Back BayNov 15

    6C3 bd1,100 sq ft$2,950Jamaica PlainDec 1

  3. Writing the listing for unit 4B…Wrote the listing for 4B

    Bright 2-bedroom in the South End, available November 1

    Hardwood floors, in-unit laundry and a balcony.

    2 bd850 sq ft$2,350Pets welcome

    Wording checked

  4. Posting to 3 sites…Posted on 3 sites

    • Facebook MarketplacePosted
    • CraigslistPosted
    • ZumperPosted
  5. Waiting for renters…First inquiry 4 minutes later

    Maya R. · CraigslistIs 4B still available? I can visit Thursday.

    NolanYes, 4B is available. Thursday at 6:30 p.m. is open. Should I book it for you?

Advertise

Runs ads that find renters. Nolan designs ads from your brand, your website and each unit’s details, makes your photos look their best, runs dozens of versions on Facebook, Instagram and Google, and moves your budget to the ones that bring inquiries.

  • Google
  • Meta
  • Instagram
Sample data

Nolan · Ad studio

  1. Reading your website…Read your brand from your website

    maplestreetrentals.comRead just now

    • Logo
    • Colors#1F5C4A#F4EFE4#E3A64A
    • FontsGeorgia headingsArial text
    • VoiceWarmPlain-spokenNeighborly
  2. Gathering what we know about 4B…Gathered everything about 4B

    2 bd850 sq ft$2,350/moFree Nov 1Pets welcomeIn-unit laundryBalcony5 min to the T

    Fromyour spreadsheetyour listingyour website

  3. Touching up your photos…Made your photos look their best

    Before
    After

    BrighterStraightenedCropped for each formatNothing added or removed

  4. Designing ads in your brand…Designed 24 ads in your brand

    • Dogs welcome hereBook a showing
    • Laundry in the unit
    • $2,3502 bd · Free Nov 1
    • Five minutes to the T
    • See it tonight
    • Your balcony is waitingMaple Street Rentals
    • Hardwood, light, space
    • +16more

    SquareStoryLandscapeYour colors and fontsWording checked

  5. Launching on 3 platforms…Launched on 3 platforms

    • FacebookFeed and Marketplace8 adsLive
    • InstagramFeed and Stories8 adsLive
    • GoogleSearch and Maps8 adsLive

    $15 a day15 miles around the South EndHousing ad rules applied

  6. Watching which ads bring inquiries…Moved your budget to the ads that work

    AdInquiries this week

    Dogs welcome here14▲ More budget

    Five minutes to the T9▲ More budget

    Laundry in the unit6▲ More budget

    Hardwood, light, space + 15 more0Paused

    Checked every dayNew versions replace the paused ones

Answer

Answers every lead in minutes, even at 11 p.m. Calls, texts, chat and listing emails all get answers from your own listing facts, in any language. Send automatically, or review drafts first.

Sample data
Renter inbox
  1. 11:42 p.m.4 new tonight
  2. Maya R.Are dogs allowed?
  3. Jordan P.Can I bring my cat?
  4. Lena O.What’s included in the rent?
  5. Sam D.Missed call · text sent

Maya R. · ZillowHi! Are dogs allowed? Is 4B available in November?

  • Asking about 4B, from your Zillow listing
  • Pets allowed · free November 1, from your listing

NolanYes, dogs are welcome and 4B is free from November 1. I can show it to you Thursday at 6:30 p.m. or Saturday at 10 a.m. Which works for you?

Sent by text

9 more answered tonight

Voice agent

No more leads lost to voicemail. Nolan answers every call, day or night, and books the showing before the caller hangs up.

Sample data

Incoming call

Jordan P.Forwarded from your line · 8:14 p.m.

  • Matched 2 units: Maple St, Park Ave
  • Showing booked: Thursday, 6:30 p.m.
  • Call summary sent to your team
  1. Jordan P.Hi, I need a two-bedroom under $2,400. I have a dog.

  2. NolanMaple Street and Park Avenue both fit, and dogs are welcome. Want to see Maple Street on Thursday?

  3. Jordan P.Thursday works.

  4. NolanYou’re booked for Thursday at 6:30 p.m. I’ll text you the details.

Book

Books the showing with your team. Nolan checks your team’s calendars and books the agent who shows that unit.

Sample data

Nolan · Showing scheduler

  1. Checking your team’s calendars…Ana is free Thursday at 6:30 p.m.

    • ALAna L.Google CalendarFree Thursday at 6:30 p.m.
    • MDMarc D.OutlookBusy Thursday evening
  2. Finding open times for Maya…Maya picked Thursday at 6:30 p.m.

    • Mon, 6:00 p.m.
    • Wed, 5:00 p.m.
    • Thu, 6:30 p.m.
  3. Booking the showing…Showing booked with Ana

    Showing booked

    Thursday, 6:30 p.m.

    Maple Street · 2 bedrooms · with Ana L.
    Added to Ana’s Google Calendar
  4. Sending the confirmation…Confirmation sent to Maya

    Nolan · Text messageYou’re booked for Thursday at 6:30 p.m. at Maple Street. Ana will meet you there.

Follow up

Fewer no-shows. Fewer lost leads. Reminders and confirmations before each showing.

  • Google Calendar
  • Outlook
Sample data

Report

See every building’s funnel. Inquiries, showings and leases by property, with sources and feedback. Send owners a report that shows your team’s work, without sharing conversations.

Sample data
Nolan · Reports
Property reportMaple StreetLast 30 days
Inquiries64
Showings23
Leases signed6
Days on market12
  • Inquiries64
  • Showings booked23
  • Attended18
  • Applications9
  • Leases6

Top sources

  • Listing emails46%
  • Phone31%
  • Website chat23%

Nolan is there at every step. From the day a unit opens up to long after the tenant moves in.

  1. A unit opens up

    Get renters

    • Auto-listing and de-listing
    • Ads that optimize themselves
    • Listing landing pages
    • Custom listing pages on your site
  2. A renter reaches out

    Answer every renter

  3. They want to see it

    Book and follow up

    • Showing booking
    • Unit matching
    • Reminders and confirmations
    • Lead follow-ups
    • Prequalification
  4. They move in

    Look after tenants

    • Maintenance requests
    • Urgent escalation
    • Rent and renewal reminders
    • Announcements
Under every stepOne inbox and pipelineLearns from your context, adapts to your answers
  • Every listing and ad checked for fair-housing wording
  • Send automatically, or review drafts first
  • Hands off to your team when unsure
Inbox and pipeline

Every renter, one record. Nolan keeps the conversation, the unit and the showing together, so your team picks up exactly where Nolan left off.

Book a demo

Connects to the tools you run on. Works with the software you already use.

  • Zillow
  • Apartments.com
  • Zumper
  • Craigslist
  • Facebook Marketplace
  • Buildium
  • AppFolio
  • Rentec Direct
  • TenantCloud
  • DoorLoop
  • Rent Manager
  • Yardi Breeze
  • Rentvine
  • Propertyware
  • LeadSimple
  • HubSpot
  • Follow Up Boss
  • Google Calendar
  • Outlook Calendar (Microsoft 365 and Outlook.com)
  • Zapier
  • Make

Three plans. No setup fee. No per-user fee. Your whole team included.

Essential

Small teams, 1 to 100 doors

$99a month

Includes 25 doors, then $4 a door.

Answers, books and follows up with every renter and tenant.

Try Essential free

Growth

Property managers, up to 500 doors

$499a month

Includes 150 doors, then $2.50 a door.

Plugs into your software and reports to your owners.

Try Growth free

Scale

Portfolios of more than 500 doors

$1,499a month

Includes 600 doors, then $2 a door.

A success manager, white label and a security review.

Try Scale free

Example: a $2,000 unit loses about $66 of rent each day it sits empty. Essential is $99 a month. Call your Nolan free, no card. Add a card to start your 14-day trial; nothing is charged until day 15. Ads add-on on any plan: we run them for you, $99 a month per building with live ads. Texts, emails and chat are never metered. Voice overage $0.20/minute. US texting registration and carrier fees apply.

Questions before you start.

Can I keep my existing phone number?

Yes. Forward calls from your number when you’re busy, after hours or all the time. Renters keep using the number they already know.

Do callers know they’re talking to an AI?

Every call and text opens the same short way: Nolan says who it is, that your team is away, and that it can book an apartment visit or answer questions. Calls also say they’re recorded. Nolan doesn’t bring up what it is, but whenever a renter asks whether they’re talking to a person or an AI, it says plainly that it’s an automated assistant, and it never claims to be a person.

What happens when Nolan doesn’t know an answer?

It says so, takes the question and passes it to your team. It never makes up a fee, a rule or a unit.

Is it safe under fair housing law?

Nolan was tested on 54 hard renter scenarios, about 400 conversations, including voucher, income and disability questions. Accommodation requests go to your team.

How does the free trial work?

Sign up and call your Nolan free, before you add a card. When you’re ready, add a card to start your 14-day trial. Nothing is charged until day 15, and you can cancel from your account until then. Sales tax is added where it applies.

What does getting started involve?

Sign up and give Nolan your website or a spreadsheet of your units. In a few minutes you can call it and hear it answer as you. Start your 14-day trial when you’re ready. Want a hand? Book a free 20-minute call with our team.

Hear Nolan answer as you, free.

Give Nolan your website. In a few minutes it knows your units, and you can call it before you add a card.